STORE POLICY
Customer Care
Welcome to our customer care section. This is where we prioritize your satisfaction by providing exceptional service and support. Our company values your trust, and we are dedicated to addressing your queries promptly. We believe that open communication is key to building a strong relationship with our customers.
Feel free to reach out to us with any questions or concerns. We are here to assist you and ensure that your shopping experience is seamless and enjoyable.
Privacy & Safety
At hercoons matata, we prioritize the privacy and safety of our customers. We are committed to transparently communicating how we handle, store, and safeguard your personal information. Our use of secure payment verification processes and responsible data collection practices reflects our dedication to protecting your privacy.
We believe in maintaining clear and straightforward policies to earn your trust and create a secure environment for your online interactions with us.
Wholesale Inquiries
Our return policy is designed to provide you with peace of mind when making a purchase from hercoons matata. If you have changed your mind about a product or are dissatisfied with your purchase, we've got you covered. We aim to make the return or exchange process hassle-free and convenient for you.
We are committed to ensuring that you are fully satisfied with your shopping experience. Please don't hesitate to contact us if you have any questions or require further assistance.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments